Privacy Policy
Last updated: 1 July 2026 | Union Treks and Tours, Lahore, Pakistan
Union Treks and Tours ("we", "us", "our") is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it and your rights in relation to it.
1. Information We Collect
- Name, email address and phone/WhatsApp number submitted through our contact or enquiry forms
- Travel dates, group size and destination preferences provided when enquiring about a tour
- Nationality and passport information when required for permits or visa support letters
- Basic analytics data (pages visited, time on site) collected through standard web analytics tools
2. How We Use Your Information
- To respond to your tour enquiry and provide a customised itinerary and pricing
- To arrange your tour including permits, accommodation and transport
- To communicate with you before, during and after your trip
- To improve our website based on aggregated, anonymous usage data
We do not use your information for unsolicited marketing and we do not sell or rent your personal data to any third party.
3. WhatsApp Communications
Our primary communication channel is WhatsApp. When you message us, your message is also subject to WhatsApp's own Privacy Policy. We retain communications for the purpose of managing your booking and providing support.
4. Data Sharing
We may share your information only where necessary:
- Hotels and guesthouses where you will be staying, for reservation purposes
- Local guides and transport providers who are part of your tour
- Pakistani government authorities where permit applications require your details
5. Your Rights
You have the right to request access, correction or deletion of your personal data at any time. Contact us at info.uniontreksandtours@gmail.com or WhatsApp.
6. Cookies
Our website may use basic cookies to improve your experience. You can disable cookies in your browser settings.
7. Contact